Terms of Service

Effective as of 2025

1. Introduction

Welcome to elderlexis.com. We are dedicated to providing specialized legal services to pensioners. By accessing or using our services, you agree to these Terms of Service.

2. Scope of Services

We offer legal advice and representation in matters including pension claims, estate planning, elder law disputes, and related administrative procedures tailored for clients aged 60 and above.

3. Eligibility

Our services are available to individuals aged 60 or older. Proof of age and eligibility may be required prior to initiating any service.

4. Fees and Payment

All fees are quoted in Swiss Francs (CHF). A detailed fee schedule will be provided upon request. Payments can be made by bank transfer or credit card. For billing inquiries, please contact us at +41769683512. Our Business ID is CHE-410.372.878.

5. Refund Policy

5.1 General Refunds
Clients may request a refund of fees paid within 30 days of service commencement if they are not satisfied with the services provided.

5.2 Partial Refunds
Refunds will be prorated based on the portion of services already rendered. Administrative fees of up to 10% may be deducted from the refund.

5.3 Non-Refundable Fees
Fees for services already completed, court filing fees, and third-party costs shall not be refundable.

5.4 Refund Procedure
To request a refund, submit a written request via our contact form with details of your case and the reason for the request. Refunds will be processed within 45 days of approval.

5.5 Disputes
Any disputes regarding refunds will be handled in accordance with Swiss law and resolved through mediation or arbitration.

6. Limitation of Liability

To the fullest extent permitted by law, elderlexis.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with Swiss law, with exclusive jurisdiction in the courts of Zurich.

8. Contact Information

Address: Swiss National Museum, Museumstrasse 2, 8001 Zurich, Switzerland.

Phone: +41769683512

Business ID: CHE-410.372.878

For inquiries, please visit our contact form.